Shipping policy
Shipping
Go-To Gifting ships to addresses in the United States. Shipping options and rates are set by delivery address and are shown at checkout before you pay. The shipping charge you see at checkout is the shipping charge you pay.
When your order ships
- Orders placed before 3:00pm PT on a business day ship the same day.
- Orders placed after 3:00pm PT, on a weekend, or on a holiday ship the next business day.
Business days are Monday to Friday, excluding holidays. Delivery estimates for each shipping option are shown at checkout.
Gifts with alcohol
If your order includes wine, champagne, sparkling wine, beer or spirits:
- The buyer and the recipient must be 21 or older.
- An adult 21 or older must sign for the package and show valid government-issued photo ID at delivery. The carrier will not leave it at the door.
- We ship alcohol only to states where we are permitted to. Eligibility for your address is confirmed at checkout. If an order with alcohol is placed for an address we can't ship to, we will cancel it and refund it in full.
- We can't ship alcohol to PO boxes or APO/FPO addresses.
- Title to the products passes to the buyer in California when the order is handed to the carrier.
Changes and cancellations
To change or cancel an order, contact us as soon as possible. Orders can't be cancelled once they have shipped.
Phone or text: (844) 446-2443
Email: info@go-togifting.com
Monday to Friday, 9:00am to 5:00pm PT
Damaged, lost or missing items
If your package is lost in transit, or anything arrives damaged, missing or incorrect, contact us at info@go-togifting.com with your order number and photos where applicable. See our Refund Policy for details.
Go-To Gifting is owned and operated by Go-To Gifting, LLC, 2264 Goodyear Ave, STE C, Ventura, CA 93003.